Whatever Works Best for You.
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Call: (616) 669-1900
Text: (616) 669-1900
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|Monday||10:00am – 8:00pm|
|Tuesday||10:00am – 6:00pm|
|Thursday||10:00am – 8:00pm|
|Friday||10:00am – 6:00pm|
|Saturday||9:30am – 3:00pm|
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Jensen was our first visit. My gal pal had no clue what she liked in a ring, so she had tons of questions and wanted to try everything on. Rings she thought she might like looked different in person and on her finger, so it took us a little bit to figure it out. But we found one we both really LOVED! The folks at Jensen were AWESOME with her. They weren't pushy (like a few other placed we visited), and asked great questions to help her narrow it down. They were kind, patient, and very helpful. We seriously has such a great experience looking that I knew I wanted to buy from them. They gave me a great rate and made it work within my budget. Their selection of engagement rings is fantastic. As a fun little bonus, they gave us a cool gift after the proposal. =) Highly recommend! (see photo for how happy she is!)read more
18:48 29 Mar 18
Jensen Jewelers is the only place that I will buy my fine jewelry! They are kind, personable, and never pushy. You will find the same faces year after year, and never will you have to send off your jewelry for work that takes weeks. They have always had my repairs or services done in less time than expected. Please stop in here after a visit to a chain jeweler. You will have much better service, and get a significantly better product than you think you can afford!!read more
17:37 06 Feb 18
I wanted to purchase an engagement about a month ago and I was referred to Jensen Jewelers by a few people. I can say that it was definitely the best choice to go with them. The moment I walked in the door, I was greeted by all the workers and Dan Jensen. They took the time to look at pictures of rings that I had and to explain all of the important things to look for when purchasing a Diamond. I was able to ask any questions I had and they didn't push me to buy anything when I was there. They were kind, helpful and very informative. I had such a wonderful experience buying an engagement ring there. I recommend going to Jensen Jewelers over any other Jeweler.read more
14:28 11 Dec 17
My fiancé only had great things to say about Jensen. He said he didn’t have a good feeling about a lot of other jewelry stores. That they were too pushy and didn’t give you enough time to really figure out what you wanted. But Jensen was kind and patient and made sure you were getting what you wanted. The ring he ended up picking out was absolutely beautiful and better than I could have even picked out for myself.read more
23:46 19 Mar 18
Overall great service and friendly staff. Service package is competitive post-purchase. Bonnie was quite knowledgeable in engagement ring styles and responded to emails promptly. I highly recommend!
18:01 01 Mar 18
This place is a local treasure where high quality, very fair pricing and the best service ever all come together. Do yourself and your love one a favor and skip the mall. My wife loves this place.
14:53 15 May 18
Amazing place with a very knowledgeable staff that goes above and beyond with their service. Very pleased with our purchase and will definitely be returning. It is our new go to.
22:36 16 May 18
So friendly and helpful without pressuring into a sale. The prices were very reasonable. I would recommend them to anyone.
16:47 24 May 18
I was looking for the perfect necklace to wear for my son's wedding this August. Everyone was very helpful and showed me many options. I found a gorgeous necklace in their estate jewelry and they gave me a great deal. My look for the wedding is now complete, thank you Jensen Jewelers!
23:25 30 May 18
I left a bad review for Jensen Jeweler on Tuesday and would like to revise that review. Today I went in to talk to the saleslady and I was refunded all of my money. She truly felt she was trying to give me a good deal. There was misunderstanding by both of us.
19:19 28 Jun 18
After a poor experience at another jeweler, we were blown away by the great help of the staff at Jensen. They were kind, informative, not pushy, and made sure to work within our budget. I’d definitely recommend going to Jensen Jewelers!!
11:16 30 Jun 18
Coming here was the best choice we made! We went to a big chain store and left stressed and unhappy. I suggested trying Jensen jewelers and we did not regret it! Much less overwhelming and the costumer service was amazing! I believe her name was Mardell who helped us and I cannot thank her enough! I have followed the page on Facebook and always thought the contests and sales they have are great! We were lucky and came in during a sale so the ring I picked ended up being in our price range. We were able to walk out with my ring that day and I still, over a week later can't stop looking at it! Thank you again for all the help and gift basket! We will definitely be back for his wedding band and be repeat customers!read more
16:49 13 Jul 18
Jensen Jewlers did an amazing job helping my fiance pick out the perfect ring for us! I took it in to get it resized this morning and I was pleasantly shocked to get a call that it was ready to be picked up the same day! Grateful that they helped keep our engagement experience so joyous and stress-free!read more
22:33 13 Aug 18
Jensen's friendly, helpful staff worked with us to design and create a custom set of rings. They were great communicators throughout the process, and we are very pleased with the results. Highly recommended!
C. J. Petlick
11:03 15 Aug 18
Fantastic Jeweler. When I bought the engagement ring, my girlfriend was not present, she didn't tell me which kind she wanted, we never even looked through rings at all before the day I first walked into this jewelry store with not even a mild understanding of jewelry. I never tried another place before, but growing up in Hudsonville and going to school with a Jensen kid, it seems only right to buy from the local guys whose values you can trust and appreciate.They didn't disappoint. They were very welcoming, even with the traffic they occasionally have in a smaller store. When I was helped, they gained an understanding of my who I was, who my girlfriend was and helped me pick out a ring that matched her personality and my budget. I never felt pressured to spend as much as Possible. Highly recommend.read more
17:31 19 Aug 18
I worked with Taralynn at Jensen earlier this year for an engagement ring. When starting the process, I was very skeptical on who to trust as I had never bought a piece of jewelry before. After searching Google, and visiting a couple others I put Jensen on my list of places to consider as they seemed very accommodating. It turned out that was truly the case, and not just sales fluff. After being shown multiple options for various stores, I had decided I wanted a custom made ring. While other stores could have done a custom ring, Jensen was able to turn it around much faster, and it was done before promised! Taralynn also spent a lot of time to help me understand what to look for in a diamond beyond specs on a piece of paper, I took this knowledge while looking at other jewelers and Jensen had by far the best deal on an amazing diamond that I couldn't find elsewhere. Even compared to Blue Nile prices! My fiancee couldn't be happier with everything about the ring and it makes me happy to see her show it off. I never paid much attention to other's engagement rings but now that I've been through this I can see how much better this diamond looks compared to others even considering price! We'll certainly be back for our bands 🙂read more
13:58 07 Sep 18
Great service! Bonnie was fantastic to work with and good with communication. Highly recommend Jensen Jewelers to any one looking for a ring, their prices were below everyone else.
22:51 13 Sep 18
My experience at Jensen was nothing short of exceptional. Everyone we worked with was so kind and taught me so much about diamonds and settings, more than I would have ever thought I'd know! They showed us a ton of different styles, and they had a lot of unique settings, which I was drawn to. The setting I ended up picking, reminded me of my antique style, while also still being modern and unlike anything I had ever seen before. I was so thrilled that Jensen had something to reflect my personal style. They spent so much time explaining all of the important traits of diamonds, and even showed us some diamonds to differentiate the quality. I have recommended Jensen to a ton of friends since our experience there. I am so grateful to have this beautiful ring from Jensen and wouldn't trade it for anything!read more
21:49 04 Oct 18
Jensen Jewlers is amazing!! Very kind staff and awesome owners! They help you find the right style and make it work with your budget! Bonnie helped us out and she was amazing ❣️
23:41 25 Oct 18
A really easy process from start to finish. I had some family diamonds I wanted to incorporate in a engagement ring and went completely custom. TaraLynn and staff took my vision and make it happen. The ring turned out better than I thought and was under budget. The only store I found that wanted to work with me and my design and not push a off the shelf item. Highly recommended.read more
17:18 09 Nov 18
Loved my experience at Jensen Jewelers. I was able to get a lot more for my money here than at any other store I went to for an engagement ring. I found that they had much more price flexibility on diamonds and bands. They were very helpful with all my questions and I ended up getting a great deal on a ring that my fiance loves.read more
21:37 23 Nov 18
Great selection and excellent customer service! They even offered to service pieces that weren’t bought at the store. We are very happy with our purchase and won’t go anywhere else from now on!
21:02 13 Dec 18
Wanted to upgrade my wife's diamond after 30 years of marriage. Couldn't say enough good things about their service and prices.
17:18 14 Dec 18
The staff is very helpful. Taralynn was very kind and helped narrow down the very large selection of engagement rings. The rings and diamonds are high quality and very affordably priced. The whole process of purchasing was very quick and easy!
19:19 01 Jan 19
I went to Jensen Jewelers because I had a diamond on my wedding band that was loose. My ring was not purchased there, but they were still happy to help! For a very small fee they were able to fix the loose diamond and they even polished my ring. The whole process took less than 15 minutes, and they also replaced the battery in my watch while I waited. They were very kind and helpful! I will definitely go back and recommend them to others! Thanks Jensen Jewelers!read more
A Google User
19:47 08 Jan 19
Amazing experience! Prices are very fair, selection is incredible and the sales lady was so helpful by helping me pick out the perfect ring for my bride. The owner, Dan was helpful too and helped assure me in my choices. His knowledge of jewelry is so expansive... My experience couldn't have been better. It was easy, and I felt so comfortable. Most importantly, I didn't feel pressured to buy anything like most jewelry stores.read more
23:04 09 Jan 19
Excellent service and sales consultants. I'm a repeat customer for these reasons. No pressure sales staff and very knowledgeable in their business. Always able to find jewelry in my price range without sacrificing quality.
16:11 10 Jan 19
I had an amazing experience with the staff here. I was able to them what I was looking for in an engagement ring and they were able to create what I was looking for in a matter of minutes. I am most definitely going back for our wedding bands.
05:45 12 Jan 19
I had an amazing experience with the staff here. I was able to find what I was looking for in an engagement ring with the help of the staff, they were able to create what I was looking for in a matter of minutes. They were very quick having the ring ready for me to pick the next day. We are most definitely going back for our wedding bands.read more
14:03 12 Jan 19
We have always loved Jensen’s and would never use another jeweler for any repairs or resizing we need to have done. They always go above and beyond and offer the best customer service! They have an incredible inventory and will help you with custom pieces as well. You can feel secure leaving your jewelry with them as they have an on site jeweler and everything is done right there. We highly recommend Jensen’s.read more
14:13 12 Jan 19